Privacy Policy

Welcome to Shine Bros (“we,” “our,” or “us”). We value your trust and are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines what data we collect, how we use it, and how we protect your privacy when you interact with our services, website, or team.

Information We Collect

We collect relevant data to improve your experience and ensure smooth service delivery. This may include:

• Personal Information
  Your name, email, phone number, address, and any other details you provide when booking a service, filling out a form, or contacting us.

• Payment Information
  Your billing address and card/payment details used during transactions.

• Service-Related Information
  Details of services you avail, such as Exterior Wash, Interior Detailing, Steam Wash, Ceramic Coating, etc.

• Technical Data
  IP address, browser type, operating system, and similar information captured when you visit our website.

• Location Data
  GPS or approximate location shared when booking services via mobile or browser.

• Communication Data
  Information from chats, calls, emails, and messages exchanged with us.

How We Use Your Information

We use your data to provide and enhance our services:

• To manage and fulfil your service bookings.

• To communicate regarding appointments, feedback, and support.

• To process payments securely.

• To improve our website, services, and customer experience.

• To send promotional messages, updates, or offers (only if you've opted in).

• To comply with legal obligations or respond to lawful requests.
  

Sharing of Information

Your information is never sold. We may share it only when necessary:

• Trusted Service Providers
  With third-party partners assisting with operations (e.g., payment gateways, CRM tools) – all under strict confidentiality.

• Legal Requirements
  If required by law, regulation, or to protect Shine Bros’ legal rights.

• Business Transfers
  In case of a merger, acquisition, or business restructuring, data may be shared with new owners or partners.
  

Data Security

We prioritize data protection and use industry-standard security measures to protect your information. However, no online platform is 100% secure, and we encourage you to take steps like using strong passwords and safe browsing practices.

Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and gather usage data. You can control cookie preferences in your browser settings.

Your Rights

As a Shine Bros customer, you have the right to:

• Access the personal information we hold about you.

• Request corrections or deletion of your data.

• Opt out of marketing communications at any time.

• Withdraw consent for data usage, where applicable.

To exercise any of these rights, contact us directly using the details below.

Third-Party Links

Our website may link to third-party platforms or tools. We are not responsible for their privacy policies or practices. Please review their terms before sharing information.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services, technologies, or legal obligations. The latest version will always be posted on our website.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out:

Shine Bros – Premium DoorStep Car Wash & Detailing
📍 Address: Danish Nagar, Bhopal, MP
📧 Email: Shinebros.help@gmail.com
📞 Phone: 8989574691